I ordered socks for age 1 - 3. Despite the product still being advertised as available, I received an e mail informing me that they were sold out. It was a few days before the website was updated.They had taken my money so offered a refund or an alternative. Nothing in the age group I wanted, I chose a pair for an older grandson. They were posted immediately but were the wrong ones!I e mailed, received an apology and the promise that the correct item would be sent with a return label for said incorrect socks.I am self isolating in a village where our paost office closed a few years ago. They will be returned when I am able to do so.